Towards the Development of Telecare Business Model- Service Design Approach
Main Article Content
Abstract
Aging society became a mutual issue across the world in recent years, many
developed countries attempted to ease relevant social problems and reduce tremendous medical
cost through telecare service model. Taking telecare managers, providers and demanders as
samples, this research conducted analysis through business model blueprint and AHP after
determining key factors of telecare service. The main purposes are: 1) Determining the key
factors for telecare service through business model blueprint, 2) Defining customer’s need
through AHP and 3) Providing customer’s need to telecare service practitioners as reference for
service innovation model. Comprehensively, the most significant customer needs are ranked in
order: ―emergency help service‖, ―in-time sensory warning response‖, ―solitary or people with
disability‖, ―living in remote areas‖ and ―reduce overall patient time‖ through the results of this
research, as reference for relevant practitioners.
Downloads
Metrics
Article Details
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.
