et. al., M.Mamatha,. “Chatbot for E-Commerce Assistance: Based on RASA”. Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 11 (May 10, 2021): 6173–6179. Accessed July 14, 2025. https://www.turcomat.org/index.php/turkbilmat/article/view/6943.