JEUNGSUN LEE, J. A. A Study on the Qualitative Data Analysis for Customer Experience Management Strategy. Turkish Journal of Computer and Mathematics Education (TURCOMAT), [S. l.], v. 12, n. 5, p. 249–256, 2021. Disponível em: https://www.turcomat.org/index.php/turkbilmat/article/view/889. Acesso em: 9 sep. 2025.