ET. AL., M.Mamatha,. Chatbot for E-Commerce Assistance: based on RASA. Turkish Journal of Computer and Mathematics Education (TURCOMAT), [S. l.], v. 12, n. 11, p. 6173–6179, 2021. DOI: 10.17762/turcomat.v12i11.6943. Disponível em: https://www.turcomat.org/index.php/turkbilmat/article/view/6943. Acesso em: 16 oct. 2025.