ET. AL., Barakath Ali Shaik Mohamed,. A Study to Analyze the Impact of Knowledge Management (KM) practices in IT Service Delivery Industry in India. Turkish Journal of Computer and Mathematics Education (TURCOMAT), [S. l.], v. 12, n. 4, p. 182–193, 2021. Disponível em: https://www.turcomat.org/index.php/turkbilmat/article/view/490. Acesso em: 15 oct. 2025.