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Empirical Study on Shopper’s Satisfaction and Retailers Service Quality in Muscat Governorate, Oman: Using SERVQUAL model. TURCOMAT [Internet]. 2021 Apr. 24 [cited 2026 Jun. 1];12(8):45-50. Available from: http://www.turcomat.org/index.php/turkbilmat/article/view/2742